SUPPORT

MyeliNetSM Support Levels

At MyeliNet, our Cloud-Based Early Intervention Management Software has been designed by experienced EI providers and field tested in actual service. Feedback from EI professionals at every level helps us keep MyeliNet at the cutting edge of cloud-based therapy management software.

Because Myelinet has been engineered for ease-of-use by EI professionals, the system is intuitive to use and requires little training.

Single Therapist MyelinetSM

At our Basic Level, users have access to:

  • Orientation instructions in PDF format
  • In system FAQs
  • Ad Hoc Chat and Email Support, pay/per/use

Provider MyelinetSM

Our Professional Level software offers a more comprehensive user experience, adding features like HR, Reporting, Compliance, and Billing. Considering the additional features, extra support is included in the Professional price.

  • Orientation instructions in PDF format
  • In system FAQs
  • 21 monthly tickets for email and chat support
  • Additional Ad Hoc Chat and Email Support, pay/per/use

Enterprise MyelinetSM

Our Enterprise Level software offers maximum power in managing Early Intervention programs, adding even more features like Tele-Intervention, Unlimited Reporting, Payroll, Professional Development, Leadership Performance Reviews, and more. Considering the additional features, extra support is included in the Enterprise price.

  • Orientation instructions in PDF format
  • In system FAQs
  • Unlimited Customer Support by live calls, chat, and email.

 

 

Want to Learn More?

Contact us today to get a demo or to get started!

Before you go...